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Terms of Service

Effective date: October 1, 2026 · Version 2026-10-01

These Terms of Service ("Terms") govern your use of Hype Line ("HYPELINE™", "we", "us") and any hype call you book through this site. By booking a call you agree to these Terms.

1. THIS IS ENTERTAINMENT

Hype Line is motivational entertainment only. It is not therapy, counseling, coaching, medical care, psychological care, or professional advice of any kind, and it is not a crisis service. Our hype people are performers, not clinicians.

If you are in crisis or thinking about harming yourself, do not book a hype call — call or text 988 (Suicide & Crisis Lifeline, available 24/7 in the US) or contact your local emergency services.

2. LANGUAGE

Hype calls are delivered in English only. Our hype people perform in English, and the event description you provide should be written in English so they can prepare. We cannot currently offer calls in any other language, and this is not a reason for a refund after a completed call — so please only book if an English-language call works for you.

3. ELIGIBILITY

You must be 18 years of age or older to use Hype Line. By booking, you confirm that you are 18 or older.

4. CONSENT TO CONTACT

By booking a call, you consent to receive one phone call (your hype call) and booking-related text messages (such as confirmations or scheduling changes) from Hype Line at the phone number you provide. The number you provide must be your own — you may not book calls to other people's numbers. You may revoke your consent at any time by any reasonable means, including replying STOP to a text or emailing us; revocation before your call is delivered is treated as a cancellation under the refund policy below.

5. REFUND POLICY

Plainly: if we don't deliver your call, you get a full refund. Once a call has been completed, there are no refunds.

Cancelling. You can cancel your own booking using the link in your confirmation email, up to 1 hour before your scheduled call time. Cancel within that window and you get a full refund. Refunds are reviewed and issued by a person, normally within 3 business days, back to your original payment method.

Inside the final hour a booking can no longer be self-cancelled — your hype person has already been briefed and the slot can't be re-sold. If something genuinely went wrong, email us and we'll look at it, but no refund is owed for a late cancellation.

If we can't reach you at your number at the scheduled time despite reasonable attempts, you get a full refund. Exception: no refund is owed where service was ended for abuse (Section 7).

6. NO GUARANTEE OF OUTCOMES; LIMITATION OF LIABILITY

We guarantee volume, not results. Hype Line makes no promise that you will get the job, the second date, or the personal record. To the maximum extent permitted by law, Hype Line's total liability for any claim arising out of or relating to the service is capped at the amount you paid for the booking giving rise to the claim.

7. ACCEPTABLE USE

We may end a call immediately and refuse future service if a caller is abusive to our hype people, or if we believe the service is being used to harass, intimidate, or target a third party. Bookings ended or refused for abuse are not refunded. Attempting to book a call to a number that isn't yours is a violation of these Terms.

8. NO RECORDING

Calls are not recorded. We do not record, transcribe, or store audio of hype calls.

9. GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles.

10. FIRST-CALL DISCOUNT

The first call booked for each phone number is $1 off (HYPE PRO $5.99, HYPE MAX $8.99). It's applied automatically at checkout — there's no code to enter. "First call" means the number you give us has no confirmed booking with us when you check out; a booking that was cancelled or refunded doesn't count. It's meant for one call per number: we may decline or reverse it where one number is used to collect it on several bookings at once. It has no cash value, can't be combined with any other discount, and can't be applied to a booking that's already paid for. A refund on a discounted booking is the amount you actually paid. We may change or end the offer at any time; that never changes the price of a booking you've already paid for. Codes from our earlier homepage quiz, which ended on October 1, 2026, are no longer accepted.

11. CONTACT

Questions, cancellations, consent revocations, or refund requests: hypelinebookings@gmail.com.